Welcome to HireGenix. You agree to be bound by these Terms and Conditions by accessing or using our services. Please read them carefully before making any payments or using our services.
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the HireGenix website and services (“Services”). By engaging our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
2. Services
HireGenix provides a range of human resources solutions, including but not limited to job listings, recruitment, payroll management, HR consulting, and employee relations services (“Services”). The scope of each Service will be detailed in separate service agreements or project proposals.
3. Payment Terms
- Job Placement Facilitation Service: This payment which secures and enables access to your official job offer letter must be made in full according to the invoiced amount prior to document access. This fee is non-refundable and is mandated as per our Terms and Conditions.
- Finality of Payment:
All payments for the Job Placement Facilitation Service are final upon confirmation of receipt. Once your payment is confirmed, we will immediately send you the password to unlock your secured job offer letter.
4. Refund Policy
- No Refund Post-Delivery: Once Services have been delivered and confirmed as completed, payments are non-refundable.
- Refund Requests: Notwithstanding the above, if you are unsatisfied with the Services provided, you may request a refund. Refund requests must be submitted within 7 business days after the day of service delivery.
- Review Process: All refund requests will be reviewed by HireGenix. We reserve the right to approve or deny any refund request at our sole discretion, based on the merits of the case and documented evidence of service deficiency.
- Refund Decision: If a refund is approved, HireGenix will process the refund within 30 days. The refunded amount may be subject to deductions for any services already rendered or expenses incurred.
5. User Responsibilities
- Accurate Information: You agree to provide accurate and complete information when engaging our Services.
- Compliance: You must comply with all applicable laws and regulations in connection with your use of the Services.
- Feedback: If you are unsatisfied with our Services, please notify us immediately so that we may address your concerns according to the refund process outlined above.
6. Limitation of Liability
To the fullest extent permitted by law, HireGenix shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our Services. Our total liability for any claims shall not exceed the total amount paid for the Services in question.
7. Indemnification
You agree to indemnify and hold HireGenix, its officers, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of the Services or your breach of these Terms.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed under the laws of the Federal Republic of Nigeria. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration unless otherwise agreed in writing.
9. Modifications to Terms
HireGenix reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after the posting of any changes constitutes your acceptance of the revised Terms.
10. Contact Information
If you have any questions or concerns regarding these Terms or our Services, please contact us at:
HireGenix
D30 Ocean Garden Estate, Eko-Akete,
Ibeju-Lekki, Lagos.
Email: support@hiregenix.org
By making a payment for our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our refund policy.